Did you receive a notice or report an issue?
Compliance violations go through due process as outlined by California association laws and DCMC’s governing documents. While a good percentage of compliance violations are resolved after the first notice, the DCMC might not be able to resolve an issue immediately. Circumstances may change from case to case depending on the violation.
If you’ve submitted a community concern, you will not receive updates. Individual violations will be kept private between the owner, management, and the board.
How are compliance violations enforced?
The DCMC follows the Enforcement Policy and Fine Schedule for the compliance process. This policy includes a series of enforcement procedures:
- First letter (courtesy notice)
- Second letter (notice of violation)
- Third/final letter (notice of hearing)
Members are allowed a reasonable time limit to comply between each notice to comply with a violation, usually 10 days or more. These letters are sent via email and USPS to the addresses the member has on file with the association.
Remember, the time to resolve compliance concerns seems long when it’s a neighbor but short when it’s you.
Will there be a fine?
The third notice will be a hearing notice inviting you to a board hearing. Here, you’ll meet with the board of directors to discuss the violation.
After the conclusion of the hearing, the board will enter into an executive session to determine the appropriate actions to address the non-compliance violation. This may include but is not limited to, loss of amenity access or issuing a fine to the homeowner’s account.
You’ll receive the board’s decision within 15 days of the hearing with actions to address the violation.
The board meets every other month for non-compliance violation hearings and executive sessions.
See a violation?
You can help Delta Coves keep its unique character by reporting community landscape, amenity, or compliance concerns. If you notice a community standards violation somewhere in the neighborhood, submit a community concern form — it’s available online 24/7. Brush up on when you to use this form and why it’s important.
We’ve also broken down the good, the groan, and the sigh of relief when it comes to community standards, and we’ve also rounded up a few helpful links for some common compliance items.
Still have questions?
Reach out to your Delta Coves Community Life team with any questions, we’re here to work with you and help remedy community standards concerns.
Compliance timeline
First notice
Example Day 1
Courtesy letter sent to homeowner advising of noncompliance.
If resident does not bring item into compliance, they move on to the next step.
Second notice
Example Day 8
Homeowner receives a letter via email notifying of continued noncompliance and potential penalty for not remedying the issue. Penalties may include monetary fines or suspension of amenity access.
If resident does not bring item into compliance, they move on to the next step.
Notice of hearing
Example Day 15 Homeowner receives an email and certified letter inviting them to a hearing at the next executive board session to discuss the continued noncompliance.
If resident does not bring item into compliance, they move on to the next step.
Hearing
Example Day 25-60
Hearings occur every other month at the executive board sessions. Residents who received a notice can attend to discuss their case with the board — who decides upon the next steps.
If resident does not bring item into compliance, they move on to the next step.
Further action
Example Day 120
With continued noncompliance, the board discusses the compliance violation and further action steps at the following executive session.
If resident does not bring item into compliance, the board continues to review the case and next steps.
Compliance FAQ's
Can the board of directors do whatever they want?
No, the board of directors is bound by the Delta Coves governing documents and California law.
Why did I receive a notice and my neighbor didn't?
Random checks are completed from the street and the lagoon side of homesites. Neighbors may receive a notice of noncompliance and may not be aware or may not wish to speak about it with others. Notices of noncompliance can be a delicate and controversial subject.
Homeowners can use the community concern form to notify Community Life of CC&R violations.
How do I know an issue is being addressed?
California law prevents the association from disclosing when neighbors have outstanding noncompliance notices. In other words - we can't put your neighbors on blast.
This means you'll just have to trust the process once you submit a community concern and stay patient. Resolution can take anywhere from a few weeks to much longer. This depends solely on how quick and willing the neighbors are to resolve the issue.
What happens if the neighbor never fixes the concern?
After the third letter goes out to the homeowner, a hearing takes place where the board can choose to take additional action — within the boundaries of DCMC's governing documents California law.
Additional action may include anything from restriction of amenities privileges to daily fines or — in severe cases — further legal action or liens on their property.
How does speeding get addressed?
Neighbors can use the community concern to report vehicle speeding. Provide any information to help the association identify the vehicle — photos, license plate numbers, business logos, etc.
If the vehicle owner can be located, a fine can be issued.
Keep in mind, the association does not have the same powers or resources as the police department.
