The community concern form: when and why you need it

Let’s say you see a sprinkler gone awry at the park. Or a broken dock at Island Camp. Maybe there’s debris blocking a trail. What do you do? Who do you tell? There’s a quick, easy, and fully online community concern form that’s your best bet. You’ll need to include your contact info, Delta Coves address, and details about your concern (photos too, if you can).

Once you hit submit, a ticket will be created to help ensure your concern is trackable. Then it will be assigned to the Delta Coves Community Life team. You’ll get an email confirmation of your submission, and in a timely manner — two business days at most, but often sooner — the team will reach out to you with info on how the concern will be addressed.

Why should I submit the form?

Delta Coves is a vibrant, growing community, so we need everyone’s help when it comes to maintaining its unique character and high-quality standards.

As a resident, you’re out in the community. You’re our eyes and ears. And you can help report community concerns and damages that require the attention of the DCMC. Plus, upholding Delta Coves undeniable curb and dock appeal is what will keep your home value high.

When should I submit the form?

There are a few common scenarios when it’s best to submit a community concern form.

Landscaping, water-scaping & amenity maintenance

If you see something inside or outside Island Camp, at a community park, or along the trails (broken fire pit, overgrown shrubs, lifeless trees, etc.) go ahead and send in a community concern form.

Compliance

While it’s best practice to chat with your neighbor first, if you need help with a compliance violation (let’s say your neighbor has now stationed their boat trailer, or their 40-foot RV right in front of your house), let us know via a community concern form.

What's not appropriate for the form?

This is a biggie, because not every issue is right for a community concern form.

If you have noise complaints, contact Contra Costa County Sheriff. For leash law or barking dog or animal waste complaints, if talking with your neighbor hasn’t worked, contact Contra Costa Animal Services.

If you have a safety concern or feel that you or someone else may be in danger, always call 9-1-1. If you need it, the Contra Costa County non-emergency line is 925-646-2441.

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